Privacy Policy Política de privacidad
What we collect when you ask for a quote, what we do with it, and how to have it changed or deleted. Short version: we use it to plan your tree and nothing else.
What we collect
When you send the quote form, we receive what you type into it: the service you want, whether you already have a tree, your city, the tree size, your name, email address, phone number, your Instagram handle if you give one, how you prefer to be contacted and any notes. The form also notes whether you were reading the site in English or Spanish.
If you call, text, email or message us on Instagram, we have whatever you send us and the number or account it came from.
Like most websites, this one also records basic visit information through Google Analytics: pages viewed, general location at the city level, device and browser, how you found the site, and whether a quote form was sent.
How we use it
- To answer you, prepare your quote and plan your installation
- To follow up on a request you sent us
- To see which pages help people so we can improve the rest
- To keep the site working and block spam
We don't sell, rent or trade your information, and this site runs no advertising pixels.
Who else handles it
- Netlify hosts this site and delivers quote form submissions to our email.
- Google runs Google Analytics and serves the fonts on this site. When a page loads, your browser asks Google for the font files, which shares your IP address with Google.
- Our phone carrier and email provider handle calls, texts and email.
- Links to our Instagram open Instagram, which Meta runs under its own privacy policy.
We will also share information if the law requires it.
Analytics and cookies
Google Analytics sets cookies so it can tell a new visitor from a returning one. It reports to us in totals, not names. To opt out, block or clear cookies in your browser settings, or install Google's opt-out add-on at tools.google.com/dlpage/gaoptout. The site works the same either way.
Calls and text messages
If you give us your phone number, we may call or text you about your request. We don't send marketing texts or add your number to any list. Standard message and data rates from your carrier apply. If you would rather we only email you, just say so.
How long we keep it
Quote requests that don't turn into a booking are cleared out within about a year. If you book with us, we keep your details as long as we need them for your installation and our records. Analytics data expires on Google's own schedule.
Your choices
You can ask what information we have about you, ask us to correct or delete it, or ask us to stop contacting you. Call, text or email us and we will take care of it within 30 days.
Children
This site is meant for adults planning their decor. We don't knowingly collect information from anyone under 13. If a child sent us something, tell us and we will delete it.
Changes to this policy
If we add a new tool or start collecting something new, we will update this page and the date at the top.
Questions
Call or text 786-627-4061, or email roseartanddecor@gmail.com. We answer in English or Spanish.